Terms & Conditions
1. Introduction
Welcome to WedShip. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
2. Products and Services
WedShip offers customized and personalized gifts, including personalized magazines, Polaroid photo prints, photo booth strips, stickers, and customized wedding cards. Each product is created based on the photos, text, and details provided by the customer at the time of ordering. Because these products are personalized, the final output depends on the information and images submitted by the customer.
3. Customer Responsibility
Customers are responsible for ensuring that all uploaded photos, text, and information are accurate and appropriate. By submitting content, you confirm that you have the rights or permission to use the images and materials provided. WedShip is not responsible for any copyright or ownership issues related to customer-submitted content.
4. Order Confirmation and Processing
Orders are processed only after successful payment and submission of customization details. Once an order is confirmed and production has started, changes or cancellations may not be possible. Customers are advised to carefully review all information before confirming their order.
5. Pricing and Payments
All prices displayed on the website are listed in the applicable currency and may change without prior notice. Payments must be completed through the available payment methods on the website before an order is processed. WedShip reserves the right to refuse or cancel any order in case of pricing errors, suspected fraud, or other issues.
6. Shipping and Delivery
WedShip delivers products across India. Delivery timelines may vary depending on the customer’s location and order volume. While we aim to deliver orders within the estimated timeframe, delays may occur due to logistics, weather conditions, or unforeseen circumstances. WedShip is not responsible for delays caused by courier partners once the order has been dispatched.
7. Returns and Refunds
Since all WedShip products are customized and personalized, returns and refunds are generally not accepted. However, if a product arrives damaged, defective, or significantly different from the order placed, customers must contact us within a reasonable time after receiving the order with clear proof of the issue. We will review the request and provide a suitable resolution.
8. Intellectual Property
All content on the WedShip website, including designs, logos, images, text, and graphics, is the property of WedShip and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of website content is prohibited.
9. Limitation of Liability
WedShip is not liable for any loss, damage, or dissatisfaction resulting from incorrect information, low-quality images, or incomplete details provided by the customer during the customization process.
10. Privacy
Any personal information collected during the ordering process is handled in accordance with our Privacy Policy and is used only for order processing, communication, and service improvement.
11. Changes to Terms and Conditions
WedShip reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website after changes are made indicates acceptance of the updated terms.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact our support team through the contact details provided on our website.
