Frequently Asked Questions
FAQs
Q1: What services does WedShip offer?
A1: WedShip creates digital invitation videos, cards, and websites.
Q2: Can I design my own invitation using WedShip?
A2: No, WedShip does not provide a dashboard for customers to design their own invitations. You can select your prefered design template and provide the details so that your digital invitation video or card or website can be created.
Q3: How can I purchase a product from WedShip?
A3: You can purchase a product by providing your details to WedShip, and they will create the invitation for you.
Q4: What types of digital invitations does WedShip create?
A4: WedShip creates digital invitation videos, cards, and websites.
Q5: Is there a self-service design option available on WedShip?
A5: No, WedShip does not offer a self-service design option. All designs are created by WedShip based on customer details.
Q6: How do I provide my event details to WedShip?
A6: You provide your event details to WedShip during the purchase process.
Q7: Can I request changes to the invitation after it’s created?
A7: Yes, you can request changes to the invitation after it’s created. Maximum 3 revisions are permissible.
Q8: Are there different templates available for digital invitations?
A8: Yes, WedShip offers a variety of templates for digital invitations.
Q9: How long does it take for WedShip to create my invitation?
A9: The creation time is 3-4 days. The delivery time can vary depending on other factors.
Q10: What information do I need to provide for my invitation?
A10: You need to provide details such as event date, time, location, and any other relevant information.
A11: Yes, WedShip offers customizable options based on the details you provide.
A12: Yes, WedShip provides a preview of your invitation before finalizing it.
A13: Yes, the digital invitations created by WedShip are compatible with all devices.
A14: Yes, you can order multiple invitations for different events.
A15: Yes, WedShip offers customer support to assist you with any questions or issues.
A16: WedShip accepts various payment methods; like UPI.
A17: Refund is not allowed. Though you can have 2 revisions before finalizing.
A18: You can contact WedShip through their website’s contact form or customer support.
A19: Yes, WedShip can create invitations for various events, not just weddings.
A20: WedShip may offer discounts for bulk orders; please inquire with their customer support for details.